It is so tempting to indulge in a bit of gossip now and then, but is it a
good idea? Some customers may appreciate the juicy conversation, but what will they say about you later? It  may seem harmless, but adding to the rumor mill can cause you to appear to be a nosy busybody.

Learning the difference between friendly banter and gossip can help to establish you as a professional. If there is any confusion as to the type of verbal activity that you are about to participate in, ask yourself if it will hurt anyone. Will the information cause anyone humiliation? Could you say this to anyone and not cause drama? Do you feel the need to whisper it, when certain people are in the room? If you answer yes to any of those questions, keep it to yourself.

The grapevine isn’t just an ingredient for wine! Be careful of what you hear and say!

But don’t forget to complete your RSA Online so that you can work in a bar or restaurant. The online course is fast, straight forward and can be done in any intervals.