Tag: rsa qld course

  • RSA Brisbane – Service With a Smile

    RSA Brisbane Teaches – Bar Tending is as Fun as You Make It

    On the whole, bar tending should be fun, and RSA Brisbane (and any city/state) will teach you how to have fun and serve correctly. Days should fly by, while you make new friends, and most people are happy to see you. On the days that are less than joyous, keeping a smile on your face can be difficult. Anything can ruin your day, from a rude customer to having your tip jar stolen. Here are a few ways to keep that frown turned upside down. Rudeness: Put yourself in their shoes. They may have just had the worst day ever and all they want to do is to sit down, relax with their favorite drink. But you either screw up the order, don’t know how to make it, or are out of an ingredient, so they snap at you. You were their last chance of salvaging something good out of this horrible day. Smile out of pity, and remember that you have days like this, too. RSA Brisbane for example, will teach you that you cannot snap back, it will only make the customer more angry. Do Your RSA Brisbane Course Online Today and Learn More about Responsible Service Of Alcohol in Australia. Personal Issues: Your significant other keeps an argument going by calling or texting you. Kindly remind them that you are at work and your foul mood is scaring off the customers, you are turning off your cell and will see them later. Smile out of relief that you don’t have to argue for at least eight more hours. Professional Issues: You despise your coworker. She is too flirty, shows too much skin and steals customers, while ignoring others that don’t look as wealthy. A group of well dressed young businessmen walk in and she jumps in your way, takes all of their orders before you have a chance to breathe. Smile, just smile. It is the only way to keep from yelling at her and remind yourself that while she is ignoring the other customers, you can have all those tips to yourself. Health Issues: Even though you told your supervisor that you were ill, they insisted that you came in because they are short handed. Smile, you will make pity tips. Pity tips are tips earned because of unique circumstances like, illness, first day on the job, last day on the job, pregnancy, divorce… but tips can also indicate that you are doing a good, safe job that complies with RSA Brisbane (and any state/city’s) standards. The trick to finding a reason to smile is to not harp on how bad a situation is, but to look for ways that you can benefit from the bad situation.

    Do Your RSA Brisbane Course Online Today and Learn More about Responsible Service Of Alcohol in Australia

     

  • Doing Your RSA QLD Course?

    Doing Your RSA QLD Course? No No’s: Things you should never allow.

    People that have been drinking alcohol can be very entertaining, but remember that it is your job to not allow their antics to go too far. Being the life of the party is a blast, but when the party tries to take you home it isn’t. Never allow a female to leave with a group of males that she obviously does not know, especially if she seems a lot more drunk than she should be. A good rule of thumb is to snap a picture of anybody that seems suspicious to you. Girls get their drinks spiked in all kinds of bars, don’t think it won’t happen in your bar. If you are able, ask the girl if she knows the men and offer to call her a cab. Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol. Never allow a very intoxicated person to buy a round, always make sure they know that they are doing it. Sometimes they are talking out of their drunken state and don’t have the funds to pay. Many times, especially with credit card charges a sobered-up person may dispute the charges. Never turn your back on a customer at closing. While it is easy to get their last drink and start on your closing duties, it is just as easy for that person to steal from you or harm you. Just make polite conversation, reference the security cameras and how they need dusting, or say that your manager is late getting back. This will imply that they could be a witness or that he would be caught on camera, if he were to try to steal. Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.

    RSA QLD

    Never allow a person drunk or sober to dance or stand on a table or bartop. Never bad mouth co-workers, management, or other patrons to customers. Never allow a patron to serve themselves. Never allow two members of the opposite sex in a gender specific bathroom. Never let people strip their clothes, this might be entertaining but can offend other customers and you might lose their business. Never allow an argument to last for more than a few minutes. Never allow a customer to be made fun of or the butt of a cruel joke. It is your job to make friends, not enemies.

    Get Your RSA QLD Course Online and learn more about Responsible service of Alcohol.