When working in a bar it is important to know how to make non-alcoholic drinks as well as alcoholic ones. RSA QLD (and any state) teaches you that this will make it easier to keep patrons at an appropriate level of soberness, and keep them from getting too drunk. So check out the video below to see how to make a great non-alcoholic punch that is sure to impress!
To be able to serve drinks in a bar, though, you need to posess your responsible service of alcohol certificate by undertaking the RSA training program.
It is just as much your responsibility as it is managements to promote your bar with fun exercises and activities. This will help make your bar the talk of the town and will get the numbers going up. Don’t forget, doing this will help to get your boss to notice you! So here are 10 promotions that will help increase your bar popularity!
So to get into the action and start promoting a bar and having fun with it, get your responsible service of alcohol certificate online, and start serving alcohol.
RSA Training Australia has active support for those who need it. But as with most support centers, we can only help during office hours, and these are based on QLD time. So refer to the map below for the office hours in your state or territory.Also, you should consider the daylight saving times in your area, so refer to the table below for information on your areas daylight saving timing in the next few years.
But your RSA training should be fairly straightforward and is designed to be as simple as possible while still being in depth.
There’s no use getting riled up – teaches RSA Training
It will happen, either, with a patron or a coworker, conflict will happen; and when it does, you need to remember your RSA training. You may feel the impulse to yell or be snotty to someone who had ruffled your feathers. This is absolutely not the way to deal with conflict. First and foremost, you need to remember that you are the bartender, most likely you will get your way, so being overly rude or hateful is pointless and unprofessional. Here are a few ways to help smooth over a bad situation.
RSA Training helps you know what to do
– Restate your point, in different words. There may be a misunderstanding. Bars where the music is loud, it is common for misunderstandings to occur – as the RSA training course will teach you. – Make it clear that you are going to remain professional by not raising your voice or threatening. If you keep your cool, most likely, the situation won’t escalate. Resorting to name calling is asking for trouble. – Don’t be passive aggressive. It is still aggressive, even if you are not shouting. Slamming shakers and fake smiles can cause just as much tension as all out ranting, sometimes more. – Ask what you can do to resolve the situation. If you can’t do it, present them with a compromise or alternative – RSA training shows this is the best thing to do. – Go directly to that person. Badmouthing someone behind their back is underhanded and makes you look like the bad guy. Second hand information is usually blown way out of proportion, so a harmless gripe can turn into a false threat. – If the conflict is ongoing, like with a coworker, talk to them outside of work. Keep it personal. Having witnesses may likely spur on a conflict, causing the other person to try to look better or get the better of you with verbal abuse, just to try to impress others. – If you have tried to resolve the situation and have failed, ask for help. Security may need to be called, or you may want to give your manager a heads up that there is a conflict. Waiting until a fight happens or a customer complains is waiting too late. – Keep in mind that your customers will pick up on your attitude. A bad one will cost you sales and and tips. Don’t let anyone ruin your entire night, once the situation is over, move on. But you will learn all this in the RSA training course. Make sure you watch the funny video below, for some demonstrations of dealing with a drunk.
The kinds of aggression that you may see will be unreasonable. Without proper RSA training, you could easily find yourself in a fight at your workplace – which is not what you want to happen. You may end up being fired and should be avoided at all costs. So go online and get your RSA training certificate today – so you can handle conflict resolution PROPERLY!
Don’t let your standard drop – Responsible Service of Alcohol
You may find some of your regulars to be annoying or demanding, but you should always see them as customers and keep your responsible service of alcohol standards high. If you allow yourself to be a little less than professional when your only customers in the bar are the regulars, you may find yourself being scrutinized by management and not realize why. Just because you see these people on a regular basis does not mean that they don’t deserve or want professional service. But it’s not just the service manner that counts, it’s keeping their alcohol intake standard, and adhering to the responsible service of alcohol guidelines
Responsible Service of Alcohol – your boss will notice if you slack off!
Management wants feedback about their establishment and it’s employees. The best way to do this is to ask customers. Which customers will they most likely ask? The ones that will notice changes, the regulars. If management wants to evaluate your job performance, all they need to do is ask your customers. And remember these customers wont be afraid to tell management that you are not adhering to responsible service of alcohol guidelines. Make sure that you keep your discontent about work to yourself. Voicing your disapproval to patrons can be cutting your own throat. Remember that these people may be on your side, in the moment, but they don’t want to take a chance on getting a bad drink. Everybody is your best friend when you are slinging drinks. You never know when your negativity may find its way to your bosses ears. Take an interest in what interests them. If fishing is a common topic, learn about it so you can join in the conversation. Ask questions. There is nothing more attractive to a group of men than showing off how much they know. A few well placed questions can spark a great conversation. Never let it get dull, dull moments give customers the opportunity to focus more attention on you. Bring a newspaper to work, this will surely start a conversation about something that concerns most people locally. Remember that when people are chatting they are drinking less so this may help when trying to lower someones drinking.
Responsible Service of Alcohol and responsible service of appreciation!
Let them know how much you appreciate their business. They pay your bills and never take that for granted. Always say thank you for tips. Make it a point to greet them with a smile, and tell them good bye when they leave. If they feel special there, they will come back. If you are the one that makes them feel special, they will let management know what an asset you are to the company. The responsible service of alcohol qld (or any state) course is about serving alcohol responsibly, but also remember to make it fun for them. Below you will see a perfect example of what NOT to do when serving, don’t get angry, don’t over react! Of course this is a skit and not under real circumstances – the lessons still apply to a bar though!
So log on today and get your RSA training Australia certificate. If you think you can handle the job then get started and begin impressing your boss!
It is ‘essential’ to know how to use all the tools behind a bar, to both impress your boss and your customers. This is especially important if you work on tips – a customer could order anything, be prepared.
But to work behind a bar, you first need to get yourself a responsible service of alcohol certificate. Apply online today!
Those beautiful spirals of yellow, green and orange look pretty simple, but there is more to them than just cut and twist, and Responsible Service of Alcohol Online will give you the ability to work in a bar, and try out some of these extravagant techniques to flare up your drinks. Finding the right pieces of fruit and choosing the appropriate sizes are steps in making a good drink, a great one. You have to think about the person that will be drinking them. There is not a “one size fits all” standard when it comes to garnishing a drink. One size fits all is more than often not the case when it comes to drinks, which is something the online responsible service of alcohol course will teach you in depth.
Responsible Service of Alcohol – Fruit that’s ripe for the picking!
First, you need to find the freshest, most ripe piece of fruit to cut your twists from. An old, dry citrus fruit will put off the least amount of oil. While being aesthetically pleasing, twists should also deliver an aromatic and flavourful hint of citrus. To find the best fruit, look for the most smooth pieces. Citrus fruit with deep wrinkles and pores tend to be dry. Greenish lemons and oranges are not quite ripe and will have an unsavoury taste. You can also try scratching the peel lightly with your fingernail or the edge of a knife, if this produces a light spraying affect, then it is a good piece to use for twists. It’s a bit like judging when to serve someone alcohol, which the Responsible Service of Alcohol qld (or any state) course will teach you, you have to be able to judge whether a fruit is prime enough to be used in a drink without spoiling it. But always remember to be creative with your creations, so you and your customers stay interested; use this webpage to learn how to garnish with almost any fruit and add your own combinations.
Using the right tools – Responsible Service of Alcohol (and service of fruit drinks!)
Next, you want to find the right tool. Some prefer to cut twists right off the fruit with paring knives or channel / fruit knives, while others slice the fruit and cut way the pith. There is no “right” way. Even channel knives may leave too much pith attached to the twist, depending on the thickness of the peel. What is important, is that you find a way that you are comfortable with. Sometimes preparing twists in advance is acceptable, but other times making them on the fly is required. If you are not comfortable doing it, customers will surely notice, and you may even waste fruit in the process. A perfect twist should have little pith, but plenty of oil and thick enough to hold its shape.
Sizing your customer up is key to preparing a satisfying drink and sizing up your customer for how much they have had to drink is also important, and something that the Responsible Service of Alcohol course will teach you. One example is where they are sitting. If a customer is sitting at the bar, a big spiral hanging off the glass is easy to handle. If they are sitting or, especially, standing elsewhere, in a crowded bar, then you might want to add a smaller twist that sits inside the glass. Nothing is more annoying than handing off a beautiful cocktail, only to watch the garnish fall off as soon as the customer steps away from the bar, but if they are stumbling, the responsible service of alcohol course will teach you that you shouldn’t have served them in the first place. Also, keep in mind that your waitress’ trays may end up with a large amount of drinks on them, crowding any garnishes that you add.
But if you prefer to learn by watching, check out the video below that shows how to properly garnish a drink.
Two more twist tips: Key limes make poor twists. Pink grapefruits add colour and make a lot of twists.
Get your responsible service of alcohol certificate today!
Finally, make sure you complete your RSA training online so that you can work behind a bar and garnish your drinks in a way that pleases both you and your customers. The course is quick and can be done at any intervals, so why not start today?
Get your RSA training certificate today so that you can work on your bar tending skills and have a job that you can enjoy and be creative with.
Getting your responsible service of alcohol certificate will mean that you could one day end up like one of these famous bartenders. You might not think it at first but serving drinks can be a fun and exciting experience!
One of the most important things you should know as a bartender is how to properly card your patrons, to be sure that you are not serving anyone underage, and RSA Training can teach you how to properly check ID. First know the legal drinking age for your area, and know the earliest date and year that a person can legally drink. Next know the types of licenses and id’s that are used by your state and the surrounding area, and what each of them should look and feel like. Is it laminated, plastic; is it bendy? Check the edges of the card to make sure that it hasn’t been damaged or manipulated in anyway. If there are holographs across the card, be sure that they are visible on the images. A lot of the time, forgers will correctly manipulate the card, but fail to place holograms near or on the id. Also, be sure to only accept identification that provides a picture, so that you can see that the person in front of you is the person on the card. These are important points to check for that RSA trainingonline will further demonstrate in its course.But always know that if you do serve a minor alcohol, you and your establishment could end up paying a fine on a check like this.
RSA Training shows you when to make the right call
If you work in a dark bar, keep a torch handy so that you can properly check an id without squinting from the lack of light. You are not obligated to serve the customer if you doubt the legitimacy of the id, and RSA training teaches you this is quite often the best option. If you do come across a fake id, confiscate the card, and have the offender removed from the premise, if necessary inform the police. If you are caught serving a minor, you will get in more trouble than if you chose not to serve the person.
Learn from RSA training what to do if you are unsure about an ID
Find an id that you aren’t sure is real? Ask questions and cross check them with the card. Inquire about their address and full name. Ask when they last renewed their license or when it expires. Find out when their birthday is, or when they last celebrated their birthday. If you can catch them off guard you might be able to trick them into giving honest answers.By completing RSA QLD training (or any other state training), will teach you that it is always better to be safe than sorry when it comes to serving alcohol.
Quick recap of what the RSA training would teach you in more depth:
Know your area’s legal drinking age.
Know how your state’s ID’s should look.
Keep an eye out for modified or damaged edges.
Check for holograms.
Only accept picture ids.
Keep a flashlight handy.
When in doubt ask questions.
You aren’t obligate to serve anyone when you can’t tell if the license is real or not.
Following these guidelines will keep you from serving minors. For more information you can see another 13 steps on what to do when checking ID at this website, however it is not affiliated with proper RSA training so it may not include official recommended steps. This news report in America is still relevant throughout Australia, aside from the technology they are using to fight fake ID’s, which may not be available in Australia – Listen as it describes how you will want to be able to detect any underage drinkers with fake ID, so you and your premises keeps its liquor license, and are not fined.
Don’t forget, that before you can properly check ID’s and serve people alcohol, you need to complete your RSA Training Australia