What Does The RSA Course Want Me to do If I’ve Served Too Much?
If you have served too much to a particular person because they wanted you to, and they are stumbling and too drunk, the RSA course teaches you that there are several things you can do. So don’t worry, you are not alone. If you find yourself in this situation it means that you have already obtained your RSA certificate because you are working in a bar or restaurant, so you will have been trained in what to do when faced with this situation. There are several courses of action that you can take so that the patron returns home safely and does not find himself/herself in any more danger than he is already in
The RSA Course Suggests!
Calling Them A Cab
Calling a drunk patron a cab is probably the easiest option to ensure that they get home safely without any injury being caused under your watch. But sometimes patrons don’t want to go home because they are having such a good time in their drunken state of mind. So you need to try and convince them that they should go home, as being too drunk can be dangerous and they could harm themselves. I realize that it can often be hard to communicate and reason with someone who is inebriated, but you should always remember a few key conversation keys:
Don’t ever get angry or frustrated at them
Don’t raise your voice at them
Never force them to do anything – that will end badly!
RSA Course suggests – Keeping an Eye on Them
The RSA Course teaches that if you have served someone too much to drink, and they will not go home – then your only other option is to keep them around and in your sight. This way you can monitor their drinking so that they do not leave the bar and go drink somewhere else. By doing this, you can also monitor what they are doing and you can stop them from causing any violence, because not only will that cause them harm, but it will also mean that you’re bar could get severely damaged.
This kind of drinker is bad news for your bar, and is bad news for the people in your bar. So apart from keeping them around or calling them a cab home, you could ask their friends to keep them under control as suggested in the RSA course. It’s not desirable to find yourself in this situation but if you do, you should know what to do thanks to the RSA Course. If you don’t already have your certificate and want to work in a bar or restaurant then get online and start your RSA Course today!