Responsible Service of Alcohol? Before you start wrinkling your nose and wondering what or why, you better read on to find the answers. Alcohol affects people differently and how do you know when it is enough or your waiter know how to politely steer you away from one more drink? All this and many more of your doubts are answered. Once you see the importance of RSA training, it is quite easy by signing up for the on-line RSA course and getting your certificates. First let us see what is given during the course. It tells you in simple language, aided by multimedia packages, how to identify customers to whom service should be declined, how to prepare and serve beverages containing alcohol responsibly, how to assist people to drink within limits appropriate to them and even assist alcohol affected customers.