Don’t let your standard drop – Responsible Service of Alcohol

You may find some of your regulars to be annoying or demanding, but you should always see them as customers and keep your responsible service of alcohol standards high. If you allow yourself to be a little less than professional when your only customers in the bar are the regulars, you may find yourself being scrutinized by management and not realize why. Just because you see these people on a regular basis does not mean that they don’t deserve or want professional service. But it’s not just the service manner that counts, it’s keeping their alcohol intake standard, and adhering to the responsible service of alcohol guidelines

Responsible Service of Alcohol – your boss will notice if you slack off!

Management wants feedback about their establishment and it’s employees. The best way to do this is to ask customers. Which customers will they most likely ask? The ones that will notice changes, the regulars. If management wants to evaluate your job performance, all they need to do is ask your customers. And remember these customers wont be afraid to tell management that you are not adhering to responsible service of alcohol guidelines. Make sure that you keep your discontent about work to yourself. Voicing your disapproval to patrons can be cutting your own throat. Remember that these people may be on your side, in the moment, but they don’t want to take a chance on getting a bad drink. Everybody is your best friend when you are slinging drinks. You never know when your negativity may find its way to your bosses ears. Take an interest in what interests them. If fishing is a common topic, learn about it so you can join in the conversation. Ask questions. There is nothing more attractive to a group of men than showing off how much they know. A few well placed questions can spark a great conversation. Never let it get dull, dull moments give customers the opportunity to focus more attention on you. Bring a newspaper to work, this will surely start a conversation about something that concerns most people locally. Remember that when people are chatting they are drinking less so this may help when trying to lower someones drinking.

Responsible Service of Alcohol and responsible service of appreciation!

Let them know how much you appreciate their business. They pay your bills and never take that for granted. Always say thank you for tips. Make it a point to greet them with a smile, and tell them good bye when they leave. If they feel special there, they will come back. If you are the one that makes them feel special, they will let management know what an asset you are to the company. The responsible service of alcohol qld (or any state) course is about serving alcohol responsibly, but also remember to make it fun for them. Below you will see a perfect example of what NOT to do when serving, don’t get angry, don’t over react! Of course this is a skit and not under real circumstances – the lessons still apply to a bar though!

So log on today and get your RSA training Australia certificate. If you think you can handle the job then get started and begin impressing your boss!