RSA Course Online

Tag: RSA Courses

  • Knowing When You Have Outgrown Your Bar – RSA Queensland

    RSA Queensland – The Thought of Moving On

    There are many different kinds of bars, local pubs, dance clubs, lounges, the list goes on and on, all of which have to comply by RSA Queensland (or any state) guidelines. Most bartenders start out in local pubs or small bars. They learn the tricks of the trade, on the fly, but at some point the thought of moving on to bigger and better does cross their mind. RSA Queensland asks the question, when should you start looking for another job?

    RSA Queensland – When it’s time to move on

    First, ask yourself if you are an expert on all the drinks that your bar serves? Do you know all the recipes by heart? Can you make a great Martini? Do you know how and when to use all the bar tools? Are you fast enough to keep up in a bigger bar? Have you learned all that you can from your co-workers? If you answered yes to all of those questions, then it might be time to move on. But don’t feel like you have to, because being able to serve well is something that will make patrons happy, and keep them satisfied as RSA Queensland teaches. Next, go to a bar that you would like to work at. Watch the bartender, observe their techniques and speed. Time them, order something that is difficult for you to make and see how long it takes. Ask questions about the requirements for working there.

    Matching up the previous bartender – RSA Queensland

    Then hold yourself to the same standards that the other bartender had. If it only took them ten seconds to make a drink, try to do the same. If they could pour two bottles, at once, with one hand, you should try to learn this skill and incorporate into your daily routine. If you are able to do this quickly and it doesn’t seem difficult, you may be ready to move on to a new job., but make sure you don’t overestimate yourself and make drinks so fast that they lose quality or alcohol concentration is to high, RSA Queensland teaches that this could do more worse than good. If not, do not be disheartened, finding your weakness is not a bad thing. It allows you to focus on bettering your skills and makes you an asset to your company, and it’s patrons, as RSA Queensland teaches. So jump online and get your RSA Queensland certificate online, via RSA Training online. This will ensure that you have the right skills to bar tend anywhere around Australia

     

  • Average Alcohol Consumption Falling

    In a recent report, it was found that the average consumption of alcohol was falling over the past 10 years. This means that more and more people are becoming aware of the effects of alcohol and this could be due to the effort all RSA certified workers put into keeping people at an acceptable level of drinking. This is the kind of report that we like to hear as it means that awareness is rising and the RSA course online is proving effective. So before you go to work in a bar or restaurant, you have to go online and get your Responsible Service of Alcohol certificate so that you can serve people alcohol properly, it pays off! For the full news report, you can check it out here and see how important it is to heed all the lessons that RSA Training Online teaches you!

  • Non-Alcoholic Drinks Are Important Too

    When working in a bar it is important to know how to make non-alcoholic drinks as well as alcoholic ones. RSA QLD (and any state) teaches you that this will make it easier to keep patrons at an appropriate level of soberness, and keep them from getting too drunk. So check out the video below to see how to make a great non-alcoholic punch that is sure to impress!

    To be able to serve drinks in a bar, though, you need to posess your responsible service of alcohol certificate by undertaking the RSA training program.

  • Bar Promotions!

    It is just as much your responsibility as it is managements to promote your bar with fun exercises and activities. This will help make your bar the talk of the town and will get the numbers going up. Don’t forget, doing this will help to get your boss to notice you! So here are 10 promotions that will help increase your bar popularity!

    So to get into the action and start promoting a bar and having fun with it, get your responsible service of alcohol certificate online, and start serving alcohol.

     

  • Change or Tip?

    Joe Barfly sits down on a barstool at his local pub. He orders his usual. He shoots the breeze with his mates, and after his usual number of pints, he gets up and attempts to leave. The bartender notices that he has left his change sitting on the bar but says nothing, hoping that it is a tip or he had just forgotten to take it. Joe leaves and the bartender takes care of another customer. When the bartender returns, expecting to collect the money, they find someone else sitting at the bar. They order a pint and take money from the stack of bills in front of them. Knowing that the money didn’t belong to this new patron, the bartender tells the customer that that isn’t their money. The customer protests and an argument ensues. In the end, there is a big scene, a few customers have left and the bartender has lost out on, at least, two possible tips.

    What should the bartender have done to prevent this?

    They should have been honest. They should have spoke up and told Joe that he had left money on the bar. Yes, he might have put back in his pocket. He, also, may have told the barkeep to put it in their tip jar. If the bartender would have been honest, it would have kept the new customer honest as well. With no money to argue about, the customer would have likely left a tip, as well. Not to mention, all the customers the drama scared off. The bartender lost sales and tips, simply because they were not honest. So if in doubt, honesty is the best policy.

    So simply by following some steps that the RSA training course will outline for you, you can avoid argument, conflict and scaring patrons off. So get your RSA certificate today and start working in a bar or premises asap!

  • The Moscow Mule!

    This video directs you in how to create the ‘moscow mule,’ an exotic drink that you could make in a bar once you get your responsible service of alcohol certificate.

     

  • Management Loves Barflies – Responsible Service of Alcohol trains you to keep regulars

    Don’t let your standard drop – Responsible Service of Alcohol

    You may find some of your regulars to be annoying or demanding, but you should always see them as customers and keep your responsible service of alcohol standards high. If you allow yourself to be a little less than professional when your only customers in the bar are the regulars, you may find yourself being scrutinized by management and not realize why. Just because you see these people on a regular basis does not mean that they don’t deserve or want professional service. But it’s not just the service manner that counts, it’s keeping their alcohol intake standard, and adhering to the responsible service of alcohol guidelines

    Responsible Service of Alcohol – your boss will notice if you slack off!

    Management wants feedback about their establishment and it’s employees. The best way to do this is to ask customers. Which customers will they most likely ask? The ones that will notice changes, the regulars. If management wants to evaluate your job performance, all they need to do is ask your customers. And remember these customers wont be afraid to tell management that you are not adhering to responsible service of alcohol guidelines. Make sure that you keep your discontent about work to yourself. Voicing your disapproval to patrons can be cutting your own throat. Remember that these people may be on your side, in the moment, but they don’t want to take a chance on getting a bad drink. Everybody is your best friend when you are slinging drinks. You never know when your negativity may find its way to your bosses ears. Take an interest in what interests them. If fishing is a common topic, learn about it so you can join in the conversation. Ask questions. There is nothing more attractive to a group of men than showing off how much they know. A few well placed questions can spark a great conversation. Never let it get dull, dull moments give customers the opportunity to focus more attention on you. Bring a newspaper to work, this will surely start a conversation about something that concerns most people locally. Remember that when people are chatting they are drinking less so this may help when trying to lower someones drinking.

    Responsible Service of Alcohol and responsible service of appreciation!

    Let them know how much you appreciate their business. They pay your bills and never take that for granted. Always say thank you for tips. Make it a point to greet them with a smile, and tell them good bye when they leave. If they feel special there, they will come back. If you are the one that makes them feel special, they will let management know what an asset you are to the company. The responsible service of alcohol qld (or any state) course is about serving alcohol responsibly, but also remember to make it fun for them. Below you will see a perfect example of what NOT to do when serving, don’t get angry, don’t over react! Of course this is a skit and not under real circumstances – the lessons still apply to a bar though!

    So log on today and get your RSA training Australia certificate. If you think you can handle the job then get started and begin impressing your boss!

     

  • Measuring how much you pour

    RSA Online will teach you that it is important to be able to judge how much someone has had to drink by looking at their behaviour. But it is also important to measure the amount of alcohol you give someone or you could land yourself in hot water. So here is a video on how to measure drinks properly.

    This is all part of your RSA training so get online and get your responsible service of alcohol certificate today and go serve alcohol!

     

  • Your’s, Mine and Our’s – Sharing Tips

    The Scenario – How to deal with tips

    James and Stacia work the front bar together every weekend. They have a great work relationship. They can work around each other without getting in each other’s way. They both have customers that ask for them by name, and neither are offended by this. They both share the work load and clean up equally. They also pool tips, as required by management. Everything had been going smoothly, until James sees a customer tell Stacia that he wants her to keep a tip and not James. Stacia slips the tip in her pocket. The rest of the night, James is preoccupied with keeping a close eye on Stacia. Two more time, he spies her pocketing tips that are supposed to go into the tip jar. Feeling that he is getting the short end of the stick, James slacks off and leaves more than a fair share for Stacia, at clean up time. The next night, Stacia feels as though she deserves to keep extra tips after doing most of the clean up. So she keeps a few for herself. James sees this and decides to do the same. Before long the tip jars are running low and it catches the manager’s eye. He starts to watch the employees more closely, thinking that they are not making sure the customers are properly taken care of, because of the low amount of tips. He sees James leaving an unfair amount of work for Stacia. He sees Stacia keeping tips for herself. Then he notices James doing this as well. He decides to write up both employees for not following company policy.

    What could James and Stacia have done to avoid this situation?

    He could have confronted Stacia. He could have told her that he does just as much work and deserves the same amount of tips. Stacia could have explained to the customer that they are not allowed to pocket tips. She could have also spoken to James about the extra workload. If they would have been open with each other, they could have avoided ruining their great working relationship and not gotten written up.

    Don’t forget that RSA QLD (or whatever state you may be in) training will help you avoid conflict such as this, so go online and get yours today!

  • RSA Online – Get your certification today!

    Responsible Service of Alcohol online is more that a certificate than you need to get, it’s a certificate you want to get. It’s a good feeling, to know that you have looked after someone properly, and have served safely.

    So go online and get your RSA Training certificate today so you can work in a bar and serve alcohol – open yourself up to more job opportunities and experiences!