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Tag: Hospitality

  • New Hospitality School Launched at Vic University

    The hospitality industry in Australia is booming, with the need for skilled workers growing. In light of the high demand for hospitality workers, Victoria University has launched a new hospitality school to focus on hospitality, tourism and event management.

    The faculty will offer accredited training and education ranging from certificates to PhDs with the school emphasizing the opportunities that the qualifications will open up to graduates at hotels, restaurants etc. locally and abroad.

    Find out more at: https://www.hospitalitymagazine.com.au/victoria-university-launches-new-hospitality-school/

  • What it Means to Be a Women in Hospitality The Focus of Round Table Series

    A new series of round table discussions were launched earlier this month by Women in Hospitality, covering a range of issues from immigration laws to what being a female bartender means.

    The series began on 5 November at Bloodwood in Newtown with a discussion led by chef and owner Clare Van Vuuren.

    It also included advice from bartenders Jemima MacDonald and Elle Charalamb from Earl’s Juke Joint around a banquet style meal.

    Organisers say it is hoped the event will start the discussion for business owners, office managers and recruiters.

    See more at https://www.hospitalitymagazine.com.au/women-in-hospitality-launch-round-table-series/

  • App Launched to Address Hospitality Worker Mental Health

    The Australian charity R U OK? has launched an online course to help people in the hospitality industry that may be struggling mentally.

    The course, funded with the aid of Comcater and Mal Meiers’ Food for Thought program, and created by R U OK? and hospitality training provider Allara Learning, is an interactive course to help people recognise the signs of someone struggling. It also helps them find the right space and time to ask them the question and what to say if they answer No, indicating that they’re aren’t okay.

    R U Ok? has also released new data from a recent survey with hospitality professionals which revealed that most hospitality workers (80per cent) believed mental health issues were a major challenge facing the industry at the moment.

    Find out more https://www.hospitalitymagazine.com.au/r-u-ok-launch-online-course-for-hospitality-industry/

  • How To Keep Hospitality Staff Motivated

    In the hospitality industry, it’s usually the chefs that get all the glory but the front of house staff (FOH) are the one’s actually making the chef’s dream a reality by making sure people actually get to enjoy it, so treating them well and keeping them motivated is important.

    It’s also important for your business, because to offer the best service, you need motivated staff.

    Zoe Rubino from Supernormal, in a post on the popular hospitality website HospitalityMagazine.com.au gave her top tips for getting floor staff ready for a busy service.

    1.  Get to work early
    2. Rally the troops
    3. Crack a joke
    4. Throw a pop quiz
    5. Get the kitchen involved

    If you serve alcohol at your venue, it’s mandatory that your front of house staff complete Responsible Service of Alcohol (RSA) training. This can be done conveniently online here.

    See more at https://www.hospitalitymagazine.com.au/motivate-front-house-staff/

  • 9000 Hospitality Jobs to Fill in Brisbane

    If you’ve been considering a career or even just a job in the hospitality industry in Brisbane, there’s no better time than now to make your move.

    It has been predicted that around 9000 new hospitality jobs will be created in Brisbane over the coming years to 2020 and the industry even fears a staffing crisis.

    As we know a shortage of workers in a particular industry means that not only are opportunities abundant but for the right talent, also lucrative.

    If you want to take advantage of this boom in the industry, you should consider completing Responsible Service of Alcohol training first, here’s why.

    Anyone who works in the hospitality industry, in a licensed venue needs to complete the training, whether you’re a waitron, bar manager, sommerlier or bouncer.

    Also having the training already completed will make you more attractive to potential employers.To find out more about the training click here.

    Read about Brisbane’s hospitality staff shortage at https://www.brisbanetimes.com.au/national/queensland/queensland-faces-hospitality-staff-crisis-with-9000-jobs-to-fill-by-2020-20180519-p4zgaa.html

  • Hospitality Workers Can Now Join A Digitally Based Union

    Hospitality workers who aren’t interested in joining a traditional union, now have another option, a “digital union”.

    The first digital union, Hospo Voice which is part of the United Voice union offers a range of online tools for workers for just $9.99.

    Some of the tools include a pay-checking service, a record of their hours worked and diary where members can record workplace incidents.

    There are also online templates for letters to employers, for example letters to send to an employer if they are underpaying you. Find out more at https://www.hospitalitymagazine.com.au/digital-union-launches-for-hospitality-workers/

  • Four Technologies That Every Hospitality Business Should Have

    A recent post on HospitalityMagazine.com.au discussed the 4 technologies that every hospitality business needs. If you don’t believe in technology for your business, you are seriously missing out on ways to make your business more efficient and profitable.Here are the top 4 technologies to consider,

    1. An effective online booking system. Most customers want the option of making a booking online rather than phoning in.
    2. An online HR system. This will save you so much time and help improve efficiency.
    3. Powerful point of sale system. This will give you insight into your earnings and improve bookkeeping and overall operations.
    4. Streamlined Accounting. Allows suppliers to directly send their invoices through so they don’t get lost and can be processed on time.

    Find out more at: https://www.hospitalitymagazine.com.au/4-technologies-hospitality-business-needs/

  • Hospitality Manager Fined for Exploiting Overseas Workers

    A former Gold Coast cafe manager has been fined $27,200 for exploiting overseas workers in a popular establishment.

    The penalty was handed down by The Fair Work Ombudsman after the manager admitted to the underpayment of 12 employees at a Surfers Paradise cafe.

    The workers were underpaid by $24,575 in total between January to September in 2015.

    Four of the workers were on 417 working holiday visas while others were on 457 visas and 444 special category visas. Most came from non-English speaking backgrounds.

    There were also 4 juniors among the underpaid workers. Source: https://www.hospitalitymagazine.com.au/oliver-brown-cafe-manager-fined-27k/

  • How a Shed Became The Number One Restaurant on Tripadvisor

    A man who previously wrote fake reviews for a living has turned his shed into the top ranking London restaurant on TripAdvisor.

    The man used fake reviews and “mystique and nonsense” to turn a shed into a non-existent restaurant. He posted pictures of inedible items made to look like food and had his friends and acquaintances write positive reviews to improve the ranking.

    He also bought a burner phone which was ringing off the hook in no time with people wanting “reservations”. After 6 months the Shed at Dulwich was London’s top rated restaurant on the website, proving that you can’t always believe what you read. Find out more at https://www.hospitalitymagazine.com.au/man-turns-shed-londons-1-restaurant-tripadvisor/

  • Using Instagram to Promote Your Business

    If you haven’t yet figured out how to boost your bookings with social media or in particular Instagram, there are some things you should keep in mind when you’re getting started.

    1. Let your personality carry through in your pics.
    2. Edit your photos to look more professional.
    3. Create your own hashtag that customers can use and use it in your promotional and marketing stuff.

    Find out more http://hospitalitymagazine.com.au/video_posts/6-ways-boost-instagram/