Tag: Hospitality

  • The Purpose of a Food Safety Audit

    With much of the success of a food business dependent on its food safety processes and systems, a food safety audit helps gather information about the business and determine whether there is room for improvement.

    Another important purpose of a food safety audit is to pinpoint deficiencies in the food safety processes and systems within the business and identify the steps needed to address inadequacy.

    What does it involve?

    The audit system involves 3 elements, all linked and each one crucial to the quality of the system.

    • An approval criteria and assessment process for food safety auditors
    • An audit methodology/process that takes into account differing sizes and varying complexities of food businesses.
    • A management system to act on the results of the audit and to review the effectiveness of audits and approved food safety

    For more about Food Audit Courses and Training visit http://www.auditortrainingcentre.com/

     

     

  • Tasmanian Hospitality Skills Shortage

    The hospitality industry in Tasmania is experiencing a skills shortage, particularly among chefs, putting its fine dining reputation at risk, a recent article on Abc.net.au explained.

    Apprentices are in high demand and literacy problems seem to be hampering progress among apprentices.

    To find out more, read the article here.

  • Adelaide Hospitality Service Not Up to Par

    A recent post on PerthNow.com.au asked the question, is the surge in the Adelaide hospitality sector killing good service?

    With food and drink businesses inundating Adelaide, there are concerns that service levels have dropped substantially, leaving patrons dissatisfied.

    Find out more here.

    Remember if you’re employed in the hospitality sector at a licensed venue, you should be in possession of a Responsible Service of Alcohol (RSA) certificate, it is nationally mandated. Click here for more information.

     

  • Five Useful Hospitality Recruitment Tips

    Recruitment and staff retention are common concerns for many hospitality employers. Bar staff and waitrons in particular commonly move from job to job, which can present a problem for licensees.

    In this video 5 hospitality recruitment rules are discussed which could help. Just remember everytime you hire someone new to make sure they complete Responsible Service of Alcohol training first.

     

  • “Find My Rice” Comes to Australia

    findmyrice
    Source: HospitalityMagazine.com.au

    The world’s largest hospitality search engine has arrived on our shores.

    Find My Rice is a global platform, hosting over 300,000 companies and two million product listings.

    The search engine should prove useful to everyone in the hospitality industry, from manufacturers to caterers.

    It helps customers find the specific product they want and introduces them to a full list of complimentary products and companies they may be interested in.

    Source: Hospitality Magazine

  • Eliminate Streaky Stained Glasses

    Do you want crystal clear, clean glasses easily without the hassle of hand polishing? It IS possible.

    I recently came across an article on HospitalityMagazine.com.au which highlighted the importance of shiny, clean glassware to a hospitality business.

    The post suggests Winter Halter unique 360 degree RO system for glass and cutlery which claims to eliminate the need for hand buffing of glassware.

    Find out more here.

     

  • World Class Cocktail Week Event Program Announced

    cocktail
    Source: TheFoodBible.com

    Cocktail enthusiasts be sure not to miss this!

    The program for the World Class Cocktail Week which begins May 25th has now been released and will be held at some of the most prestigious venues in the country.

    The Rook, The Roosevelt, Chophouse and The Animal in Sydney; and Mr Wow’s Emporium, New Gold Mountain and Lily Blacks in Melbourne are among the venues that will be hosting events.

    Find out more here.

  • Hospitality Sector Shows Alarming Levels of Ice Use

    Employees in the hospitality sector have apparently been shown to have some of the highest numbers of ice users- according to data from the National Drug Strategy Household Survey.

    Other than trade workers, employees in the hospitality industry are the highest users of ice (methamphetamine) in the Australian workforce.

    See more here.

  • Hospitality: Where in The World To Find The Best Cocktails

    Those in the hospitality industry will be interested to note that the best cocktails can be found in Japan and Australia. The Diageo Reserve World Class bartending contest recently held in Brazil, although won by Australia’s Tim Phillips, also showcased the best that Asia has to offer.

    One of the bartenders that were particularly impressive was Taiwanese Kae Yin who thrilled judges and audiences with his creativity, skill and artistic flair.

    Of the 16 contestants who made it through to the semi-final rounds at the competition, six were from the Asia-Pacific region and three proceeded on to earn the top honours in four categories.

    Last year’s global winner Manabu Ohtake is from Japan and this year the award went to Tim Philips of Australia.

    This interview on CNNgo.com has more:

    Standing before the judges at the Diageo Reserve World Class Final bartending competition in Rio de Janeiro, Taiwanese bartender Kae Yin’s hands trembled slightly as presented his cocktail.

    With his index finger, he carefully etched a flower into the layer of powdered green tea that he’d sprinkled over a plate of rice flour.

    “The rice powder represents our soil, which is the source of all things that grow from the ground and give sustenance to the Taiwanese people,” he explains, speaking through a translator.

    “It symbolizes growth and prosperity.”

    The audience watched with curiosity as Yin added homemade bitters and violet liqueur to a bamboo cup containing an infusion of Tanqueray 10 gin, Chinese chamomile tea, oolong tea and honey.

    He covered the rim of the vessel with an inverted teacup, and then swiftly flipped it over before placing the cocktail on the plate, in the center of the rice-flower.

    I’d seen this technique before in Chinese tea ceremony, but I’d never imagined it could be applied to mixology.

    “This cocktail is called Trinitea,” he says, spelling out the last three letters for effect.

    He served the drink on a slatted bamboo box, enveloped in a cloud of vapor that emanated from a dish of dry ice beneath the lid.

    The cocktail tasted pleasantly bitter and earthy, with soft herbal notes that balanced the zing of the gin.

    It came as no surprise to me when Yin was named Asia-Pacific Bartender of the Year.

    Asian expansion

    Kae Yin reflects on another expertly crafted Trinitea.Cocktail culture is on the rise in Asia, and bartenders like Yin are leading the trend with innovative techniques and a style all their own.

    “We have influences from Japan but also look to Europe or America for creative ideas,” he tells me.

    “This is just the beginning. Bartenders in Asia will go a lot farther.”

    Renowned for their precise technique and fastidious attention to detail, established Ginza legends such as HisashiKishi of Star Bar and Hidetsugu Ueno of Bar High Five are attracting attention from the international media and helping raise the standard of bartending in countries like China and Korea.

    Source: http://www.cnngo.com/explorations/drink/where-worlds-best-cocktails?page=0,2

    But Australian bartenders are holding their own on the world stage as Tim Phillips has demonstrated. Sydney in particular is becoming a city where you can find world class cocktails.  Phillips venue even features a new menu each day allowing him to stretch his creative muscles and dazzle customers with his innovation, like he did in the competition. With Australian drinkers becoming more cosmopolitan and travelling overseas often, they are demanding higher standards in all sectors of the hospitality industry including bars.

    The post goes on to state:

    Although major differences exist between the bar scenes in Australia and other parts of the Asia-Pacific region, Global Bartender of the Year Tim Philips notes that the number of discerning drinkers is growing.

    People are taking bartending seriously as a profession,” he observes. “Pop culture has also had an influence.”

    Sydney is fast becoming one of the most exciting cities for cocktails in Australia. Hemmesphere, the swanky bar where Philips made his name, is known for its extensive drinks list and plush interior.

    At the moment, the 28-year-old bartender is busy preparing to open his own bar in a couple of months.

    His new joint, called Bulletin Place, will feature a daily changing menu of five cocktails based on fresh, seasonal ingredients.

    “We’ll take the selection process out of the customer’s hands, and they’ll have to trust that the drinks we’re serving are great,” he tells me.

    It’s a daring idea, but Philips has a penchant for the unconventional.

    His signature cocktail, the Reincarnation Flip, is a surprising mix of rum, Scotch and fig jam, finished with raw quail’s egg.

    For the World Class competition, he devised a “drinking game of chance,” where drinkers were asked to spin a wheel to determine the ingredients (which included an array of homemade flavored syrups and ice cubes) that would go into a Scotch-based Old Fashioned.

    Source: http://www.cnngo.com/explorations/drink/where-worlds-best-cocktails?page=0,2

     

  • Minimum alcohol price would hurt hospitality: AHA

    According to The Australian Hotels Association, imposing a minimum national alcohol price would be harmful to the hospitality industry in Oz.
     

    A paper released by The Australian National Preventative Health Agency has advocated that government implement a minimum pricing for alcohol in an effort to reduce the amount of alcohol addictions that occur in the country. Such an initiative has already been put in place in other countries in Europe such as Russia and Scotland in order to prevent the health consequences caused by excessive drinking and its cost on the economy.
     

    Basically by increasing the minimum price consumers have to spend on alcohol, the amount of alcohol consumed is lowered. Such a strategy has even been advocated by The World Health Organisation. The organisation also claims that problem drinkers tend to prefer cheaper alcohol, so implementing a national minimum price would discourage them from drinking so much.
     

    The Australian Hotels Association has criticised the proposition, citing a lack of evidence in the claims that it would reduce excessive alcohol consumption and alcohol abuse.  The Association believes that moderate drinkers who do not abuse alcohol are the ones who will suffer the most from this initiative. Hotels would also suffer financial losses together with Australian wine producers, according to the Hotels Association.
     

    The issue was highlighted by a post on Hospitalitymagazine.com:
     

    The Australian Hotels Association (AHA) has announced its opposition to a national minimum alcohol price, claiming it would have an adverse impact on the country’s hospitality industry.
     

    AHA’s position is in response to an Issue Paper released by the Australian National Preventive Health Agency (ANPHA), which provides an overview of alcohol consumption in Australia and promotes discussion on the issue of minimum pricing.
     

    Already seen in countries including Russia, Scotland and Ukraine, minimum pricing would introduce a minimum price per standard drink (or unit of alcohol) that alcoholic beverages must be sold for.
     

    The paper released by ANPHA, a government agency aimed at strengthening Australia’s investment and infrastructure in preventive health, states “…evidence consistently suggests that the price of alcohol influences alcohol consumption and harms. Whilst the relationship between alcohol price and consumption of specific beverages can vary significantly, in general, an increase in the price of alcohol leads to a decrease in alcohol consumption and alcohol related harm.
     

    “The Preventative Health Taskforce’s technical report on alcohol reviewed more than 50 studies from around the world indicating that when alcohol increases in price, consumption is reduced. The World Health Organisation states that increasing alcohol price is one of the most effective strategies for reducing alcohol consumption at the population level.”
     

    However the AHA argues that there is insufficient evidence that such a policy would actually result in a reduction in excessive and harmful drinking. In fact a statement issued by AHA argues that minimum pricing could actually hurt responsible, moderate drinkers more than problem drinkers.
     

    “The available evidence on minimum alcohol pricing suggests a national minimum alcohol price would have a significant impact on the majority of Australians who consume alcohol responsibly in moderation, and a lesser impact on the minority of people who engage in harmful drinking behaviour,” it reads.
     

    To counter this, the ANPHA argues that problem drinkers prefer cheaper alcohol beverages, more so than responsible drinkers, and therefore a minimum pricing policy could achieve the desired result of curbing excessive alcohol consumption.
     

    The hospitality industry would also suffer reduced patronage at the hands of minimum pricing and the viability of the domestic wine industry would be threatened, says the AHA.
     

    “The available evidence suggests the introduction of a national minimum alcohol price would have a significantly adverse impact on the hospitality industry despite the fact that most alcohol sold in hotels for consumption on the licensed premises is sold for well above any suggested minimum alcohol price.”
     

    It is also possible that the clustering of products around the nominated minimum price would see other products hike up their price in order for them to differentiate themselves and be perceived as being a higher quality offering.
     

    Source: http://www.hospitalitymagazine.com.au/beverage/minimum-alcohol-price-would-hurt-hospitality-aha

     

    The initiative seems to have been successful in countries like Scotland, which previously saw a large number of alcohol related deaths, a figure which has dropped since the implementation of the national minimum pricing on alcohol as many drinkers simply could no longer afford to abuse alcohol.  Whether or not it will have the same effect on Australian drinkers remains to be seen.